Payment types

We accept the following payment types:

  • check
  • credit card
  • debit card

Payment methods

  • Pay online at City of Warner Robins website
  • Pay by mail: Include billing stub and mail to
    Jointly Owned Natural Gas
    200 Dunbar Road
    Byron, GA 31008
  • Pay by telephone: 866.519.0783

Note: Payments made online or by telephone must be paid by 2:00pm to be applied the same day.

Monthly Billing

All gas meters are read and all active accounts are billed each month. Bills are mailed on the first business day of each month. Each bill contains the previous month’s reading, the current month’s reading, the consumption, the amount due and the date payment is due to avoid a late payment penalty.

Payment Options

Payments may be made through the mail by check or money order. Customers are urged to not mail cash.

Payments may also be made in person at our office, located at 200 Dunbar Road in Byron.

For information on other available convenient payment options such as bank draft, on line or phone payment, please call our office at 478 654-6059.

Although we do not presently offer a formal budget billing plan, some customers elect to do “self imposed” budget billing. This is done by purposely over-paying bills, mostly during low gas consumption months, then using the accrued credit on the account during high gas consumption months allowing for lower payments, provided there isn’t an unpaid balance remaining during any month, after payments are made.

Late Payments

Included on each monthly bill is the date payment is expected in order to avoid a 10% late payment penalty on any unpaid balance. All payments received during regular business hours are posted to the account the same day. On time payments are defined as payments received in our office, dates on checks and/or post-marks on envelopes do not define payment dates. If you are unable to make your payment on time, please call our office so that we may try to work out an alternate payment schedule and agreement to keep your gas service from being interrupted.